Blog - Master Service

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Did you know we have our own in-house sharpening and servicing department at Christies Direct?

Master Service, our expert team of trained engineers, will sharpen your scissors and blades as well as service your dryer, blaster or clipper, making sure they produce the highest quality results and last as long as possible.

Sharpening

How do you know when your scissors need to be sharpened? If the tension isn’t right on your scissors the edges will become dull and a few things may happen:

Your blades will get small nicks
They suddenly stop cutting correctly
They will strain your wrist or hand

If you have corrected the tension, have cleaned and oiled them regularly, and are still having problems you should have your scissors sharpened.

Servicing

What about your clippers?

Ideally, you should have your clipper serviced at least once a year. This will make sure it is running efficiently and producing the best results when grooming your dog coat.

There are a few signs that your clipper may need to be serviced more often:

The blade is lagging or pulling through the hair
You feel excessive vibrations from the unit
The blade is leaving lines in the coat
The motor is running slow

We will clean your clipper to remove all hair, dirt and carbon particles and check all parts for wear and tear, and replace them if necessary.

What do we check when servicing your blaster or dryer?

When your blaster or dryer is serviced, it is cleaned to remove all hair, dirt and carbon particles. The brushes and switches are checked for wear and replaced if necessary. Motors and motor carbon brushes are checked, as well as both internal and external filters, which are changed if necessary.

Why MasterService?

You can be sure your tools will be inspected by fully trained technicians
You will receive a full engineer's report detailing any work carried out
We will return your tools using an insured courier
Repairs are guaranteed for 60 days from the date your items leave our workshop.

How do you book your tools in with Master Service?
Visit www.master-service.co.uk

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1. Book a Service/Repair

Select the items you would like to have serviced or repaired. Add any additional information including any details of issues with your tools – the finer details really do help.

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2. Pay Online

Pay online for the service you want. Remember, electrical items require a non-refundable inspection fee, and your engineer will then contact you with a quotation before proceeding with any work. The online payment covers the inspection fee as well as your return postage.

3. Print and Attach Label

Once your payment is processed the system will generate an invoice with your purchase details and a label to be placed on your parcel when sending it to us.